Last Updated: September 2, 2026
Welcome to Miaou Cosmetics. These Terms & Conditions govern your use of our website and the purchase of products through our online store.
By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
Miaou Cosmetics is a wholesale and retail business based in India, offering cosmetics, bridal makeup products, beauty tools, accessories, and related products.
We aim to provide quality products at competitive prices while delivering a reliable shopping experience to our customers.
You agree to use our website only for lawful purposes and in a manner that does not violate these Terms & Conditions.
You must not:
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.
However, product colours, packaging, appearance, and other visual details may vary slightly from the images displayed on the website due to lighting, photography, screen settings, manufacturer updates, or packaging changes.
We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.
All products are subject to availability. If a product becomes unavailable after you place an order, we may contact you regarding available options, including cancellation or an alternative product where applicable.
We reserve the right to limit quantities or refuse an order where necessary.
All product prices displayed on our website are in Indian Rupees (₹), unless otherwise stated.
Prices, discounts, promotions, and offers may change from time to time without prior notice.
We reserve the right to correct pricing errors and cancel or modify orders placed at an incorrect price where permitted by applicable law.
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods. An order confirmation does not necessarily guarantee that the order has been accepted or that the products are available.
We reserve the right to accept, reject, cancel, or limit any order for reasons including product availability, pricing errors, payment issues, suspected fraud, incorrect customer information, or other legitimate business reasons.
Customers are responsible for providing accurate payment and billing information.
Payments may be processed through third-party payment providers. We do not intentionally store complete debit card, credit card, UPI, banking, or other sensitive payment credentials on our own servers.
If a payment fails or is not successfully received, we may cancel or hold the order until payment is successfully completed.
Orders are processed and shipped according to our Shipping Policy.
Delivery timelines may vary depending on the delivery location, courier service, availability of products, holidays, weather conditions, and other circumstances beyond our reasonable control.
Once an order has been handed over to the shipping or courier partner, delivery is subject to the courier's operational timelines and policies.
Customers are responsible for providing a complete and accurate shipping address and contact information.
Please carefully check your shipping address, phone number, email address, and other order information before completing your purchase.
If you notice an error in your shipping information, contact us as soon as possible. We will make reasonable efforts to update the information before the order is dispatched, but changes cannot be guaranteed after processing or shipment.
Additional charges may apply if an order needs to be reshipped due to an incorrect or incomplete address provided by the customer.
Returns, replacements, and refunds are subject to our Refund and Returns Policy.
Customers should review the applicable return conditions before placing an order. Products that are opened, used, damaged, or otherwise do not meet the applicable return requirements may not be eligible for return or refund.
If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible after delivery.
We may request photographs, videos, order details, packaging information, or other relevant information to verify the issue and determine the appropriate resolution.
All content available on the Miaou Cosmetics website, including logos, brand names, product images, photographs, graphics, text, designs, videos, and other materials, may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our content without prior written permission from Miaou Cosmetics or the respective rights holder.
If you create an account on our website, you are responsible for keeping your login credentials confidential and for all activities carried out through your account.
You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraudulent activity, or a violation of these Terms & Conditions.
Our website may use or link to third-party services, including payment providers, shipping partners, analytics services, social media platforms, and other external services.
Third-party services may have their own terms, conditions, and privacy policies. Miaou Cosmetics is not responsible for the policies, availability, security, or content of third-party services.
To the extent permitted by applicable law, Miaou Cosmetics will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delays caused by courier services, technical failures, network issues, natural events, or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may temporarily suspend, modify, or discontinue parts of the website for maintenance, upgrades, security reasons, or other operational requirements.
We may update or modify these Terms & Conditions from time to time to reflect changes in our business, services, website, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
Your continued use of the website after changes are posted means that you acknowledge the updated Terms & Conditions.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with the use of our website or purchase of our products shall be subject to the jurisdiction of the appropriate courts in India.
If you have any questions regarding these Terms & Conditions, please contact us:
Miaou Cosmetics
Miaou Makeup Studio
10 Sai Sneha Industry, Panchal Road
Near HP Gas Godown, Bhayander East, Maharashtra, India
Phone: +91 96999 68686
Email: ooomiaou@gmail.com
We will make reasonable efforts to respond to your queries and concerns.